Subscriber statuses explained
What subscribed, unsubscribed, bounced, complained, and pending mean for a subscriber in TinyCourier, and what to do about each one.
Every subscriber has a status that tells you whether they can receive your emails. Here’s what each one means, in plain English.
Subscribed ✅
The normal, healthy state. This person opted in and receives your campaigns. This is who you’re sending to.
Pending ⏳
They signed up but haven’t confirmed yet. They get one confirmation email and join your list only after clicking the button inside it. This is part of double opt-in. If someone’s stuck here, they may not have clicked the confirmation, check their spam folder, or resend.
Unsubscribed 🚫
They opted out, or you unsubscribed them. They stay in your account (so you keep the record) but won’t receive campaigns. You can’t simply flip them back to subscribed; they’d need to opt in again themselves. This protects you legally and respects their choice.
Bounced ⚠️
Their address couldn’t be delivered to, usually because it doesn’t exist (a typo or a closed account). We stop sending to bounced addresses automatically to protect your reputation. Learn more in Why emails bounce.
Complained 🛑
They marked one of your emails as spam. We automatically stop emailing anyone who complains. A few complaints happen to everyone, but keep an eye on it; lots of complaints hurt your inbox placement.
The short version
| Status | Gets emails? | What it means |
|---|---|---|
| Subscribed | Yes | Healthy and active |
| Pending | No | Waiting to confirm signup |
| Unsubscribed | No | Opted out |
| Bounced | No | Address undeliverable |
| Complained | No | Marked you as spam |
Only subscribed people receive your campaigns. The others are kept so you have an accurate, honest record of your list.